Frequently asked questions

What are your shipping methods and how long do they take?

Delivery to the UK and USA typically takes 10 days and is trackable on the Royal Mail website or with the local postal service of your country. Royal Mail does not update their tracking system in real time. If you need a watch more quickly or real time tracking please add on the expedited shipping option to your order. Delivery times to Europe and other countries may sometimes takes up to 30 days or more, depending very much on the customs processes in your locality. We will ensure you get your watch, please be patient.

Do your watches come with a guarantee/warranty?

Returns and Refunds 30 day return to base with Cooper Watches UK 6 month warranty with Cooper factory- watch will be repaired or replaced if the product turns out to be faulty or not as advertised.

I have heard Alexander Cooper has made movies and t shirts.  Where can I find these?

Please see Alexander Cooper's Linktree here for relevant links Please also join the discussion in our Facebook group at

Do you ship to Europe?

We do ship to Europe but the shopping cart of our website is not currently set up for filing and remitting VAT on European sales. Please contact us to arrange your order.